Manager-Software Engineering

工作 ID 10129498 地點 Celebration, 佛罗里达州, 美國 有意工作的公司 Disney Experiences 日期已公佈 Sep. 08, 2025

申請

工作概要:

Manager-Software Engineer Job Description

“We Power the Magic!” That’s our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, a Disney Resort & Spa, and Disney Vacation Club.

We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

This role sits in the Strategic Growth initiatives organization within Technology & Digital for Disney Experiences. It works closely with Marine Technica, Risk Management, Medical, and Food and Beverage Operations within Disney Cruise Line.

The Manager-Software Engineering will report to the Senior Manager - Technology, Strategic Growth Initiatives.

About The Role & Team:

The Manager, Software Engineer will be responsible to own the end-to-end delivery and sustainment of both custom built and off the shelf Software products for Disney Cruise Line. In addition, will assist Cast member teams in managing priorities, removing roadblocks, and mentoring cast for career growth. This role will also partner with key stakeholders (Product, Operations, Design, Project Management, etc.) in the delivery of key initiatives from initial concept through funding approval to project completion.

Lead and direct a team of software and system engineers to ensure the DCL Logistics, Medical and Safety & Quality Management applications portfolio are designed for highest quality of Guest and Cast experience including but not limited to a goal of 100% availability, stable and reliable to achieve business objectives and ensure seamless experience.

The candidate must possess the ability to share and communicate ideas clearly, both orally and in writing, to business sponsors and partners, technical resources, and executives, in clear concise language that is the effective for each respective group.

The Manager must be able to manage competing priorities between Capital and Expense initiatives including application stability (incidents), security vulnerabilities and remediation, problem solutions and new business capabilities. An ability to balance technology and business priorities is key for this role.

What You’ll Do:

Oversee finances and budgets in MyPPM, ensure accurate billing processes, and contribute to forecasting and accrual processes to maintain financial integrity and support organizational objectives
Manage an engineering team responsible for analyzing, designing, programming, debugging, and enhancing software solutions used in various computing environments
Supervise delivery optimization of large-scale or sophisticated software programs and systems, collaborating multi-functionally to align with business goals and timelines
Coordinate, evaluate, and lead external vendor relationships, acting as the key point of contact, and ensuring contractual obligations are met
Proactively find opportunities for technology optimization and efficiency improvements, driving innovation and scalability
Craft and build a roadmap for delivering a world class support model and ensure ongoing health and performance of technology solutions
Review, augment, and build critical metrics for responsible systems, using visualization tools
Engage in estimation and planning across the organization, voicing recommendations, feedback, and solutions from a technical perspective and aligning to the overall project goals to deliver on-time & in-scope
Proactively track and assess emerging technologies across the industry to inform strategic decision-making and recommendations

Required Qualifications:

Minimum 8 years of related work experience
Excellent communication and leadership abilities, to ensure effective growth and development of team
Proven experience working with COTS products and managing vendor relationships.
Experience with software delivery lifecycle, including front end User Interface and backend service development, and multi-vendor environments
Basic understanding of Database platforms (SQL Server, Oracle), network, and server technologies (Microsoft/Linux)
Experience working with Cloud Based technologies (AWS)
Experience leading and recruiting technical teams, including software engineers, system and platform engineers, software architects, and technical project managers
Experience with Agile development approaches
Proven experience in monitoring, supporting, and improving application availability and reliability
A visionary who motivates teams to excel and fosters creativity, consistently driving excellence in all endeavors
An advocate for a diverse and inclusive culture that encourages innovation and ensures every team member feels a sense of belonging

Preferred Qualifications:

Cruise Industry Experience
Managing the delivery of large scale Third Party Products

Required Education:

Bachelor's or foreign equivalent Degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience

申請

關於Disney Experiences:

Disney Experiences 透過世界各地的主題公園、度假村、郵輪、獨特的度假體驗、產品等，將迪士尼故事和特許經營權的魔力帶入生活。迪士尼在旅遊業中大放異彩，在美國、歐洲和亞洲擁有六大度假勝地；一流的郵輪航線；廣受歡迎的度假擁有權計劃；以及屢獲殊榮的家庭探險導遊業務。此外，迪士尼的全球消費品業務還包括全球領先的授權業務、全球最大的兒童出版品牌、全球最大的跨平台遊戲授權商之一，以及遍佈全球和網絡的迪士尼商店。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Walt Disney Attractions Technology LLC，其所屬的業務部門是 Disney Experiences。

Walt Disney Attractions Technology LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

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