Manager-Software Engineering

Job ID 10129498 Location Celebration, Florida, United States Business Disney Experiences Date posted Sep. 08, 2025

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Job Summary:

Manager-Software Engineer Job Description

“We Power the Magic!” That’s our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, a Disney Resort & Spa, and Disney Vacation Club.

We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

This role sits in the Strategic Growth initiatives organization within Technology & Digital for Disney Experiences. It works closely with Marine Technica, Risk Management, Medical, and Food and Beverage Operations within Disney Cruise Line.

The Manager-Software Engineering will report to the Senior Manager - Technology, Strategic Growth Initiatives.

About The Role & Team:

The Manager, Software Engineer will be responsible to own the end-to-end delivery and sustainment of both custom built and off the shelf Software products for Disney Cruise Line. In addition, will assist Cast member teams in managing priorities, removing roadblocks, and mentoring cast for career growth. This role will also partner with key stakeholders (Product, Operations, Design, Project Management, etc.) in the delivery of key initiatives from initial concept through funding approval to project completion.

Lead and direct a team of software and system engineers to ensure the DCL Logistics, Medical and Safety & Quality Management applications portfolio are designed for highest quality of Guest and Cast experience including but not limited to a goal of 100% availability, stable and reliable to achieve business objectives and ensure seamless experience.

The candidate must possess the ability to share and communicate ideas clearly, both orally and in writing, to business sponsors and partners, technical resources, and executives, in clear concise language that is the effective for each respective group.

The Manager must be able to manage competing priorities between Capital and Expense initiatives including application stability (incidents), security vulnerabilities and remediation, problem solutions and new business capabilities. An ability to balance technology and business priorities is key for this role.

What You’ll Do:

Oversee finances and budgets in MyPPM, ensure accurate billing processes, and contribute to forecasting and accrual processes to maintain financial integrity and support organizational objectives
Manage an engineering team responsible for analyzing, designing, programming, debugging, and enhancing software solutions used in various computing environments
Supervise delivery optimization of large-scale or sophisticated software programs and systems, collaborating multi-functionally to align with business goals and timelines
Coordinate, evaluate, and lead external vendor relationships, acting as the key point of contact, and ensuring contractual obligations are met
Proactively find opportunities for technology optimization and efficiency improvements, driving innovation and scalability
Craft and build a roadmap for delivering a world class support model and ensure ongoing health and performance of technology solutions
Review, augment, and build critical metrics for responsible systems, using visualization tools
Engage in estimation and planning across the organization, voicing recommendations, feedback, and solutions from a technical perspective and aligning to the overall project goals to deliver on-time & in-scope
Proactively track and assess emerging technologies across the industry to inform strategic decision-making and recommendations

Required Qualifications:

Minimum 8 years of related work experience
Excellent communication and leadership abilities, to ensure effective growth and development of team
Proven experience working with COTS products and managing vendor relationships.
Experience with software delivery lifecycle, including front end User Interface and backend service development, and multi-vendor environments
Basic understanding of Database platforms (SQL Server, Oracle), network, and server technologies (Microsoft/Linux)
Experience working with Cloud Based technologies (AWS)
Experience leading and recruiting technical teams, including software engineers, system and platform engineers, software architects, and technical project managers
Experience with Agile development approaches
Proven experience in monitoring, supporting, and improving application availability and reliability
A visionary who motivates teams to excel and fosters creativity, consistently driving excellence in all endeavors
An advocate for a diverse and inclusive culture that encourages innovation and ensures every team member feels a sense of belonging

Preferred Qualifications:

Cruise Industry Experience
Managing the delivery of large scale Third Party Products

Required Education:

Bachelor's or foreign equivalent Degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.

Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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Explore this Location Celebration, FL

The picture-perfect community of Celebration, 25 minutes southwest of Orlando, is a place like no other. Founded by The Walt Disney Company in the 1990s and named one of Forbes Magazine’s prettiest neighborhoods in America, Celebration features an idyllic downtown with architecture inspired by traditional Southern towns.