

Product & Commercial Supervisor
工作概要:
About The Role & Team
Join us as the Product & Commercial Supervisor for Disneyland Paris (DLP) at Walt Disney Travel Company International (WDTCI). In this key role, you’ll drive trading performance across B2C and B2B channels, both online and via our contact centre.
You’ll coordinate the delivery of the DLP product and commercial roadmap, collaborating with stakeholders and supporting vital projects. As the main point of contact for WDTCI’s DLP business, you’ll ensure priorities and updates are communicated and acted on with Disney’s trademark excellence.
This is a permanent position located at our London office in Hammersmith, requiring four days of on-site attendance per week.
What You Will Do
Product Development & Management
- Support the implementation of DLP’s annual product, campaigns and tactical activities across WDTCI’s sales channels.
- Assist in preparing go-to-market plans and coordinate with relevant stakeholders to ensure smooth execution.
- Help maintain strong internal product and commercial relationships across B2C and B2B, working closely with DLP Central and DDI UK sales and marketing teams.
- Provide input to the WDTCI Digital Product Owner on the DLP product roadmap, helping to prioritise features and ensuring effective delivery of updates.
Product & Revenue Optimisation
- Monitor sales statistics and market trends, preparing regular reporting for the UK team.
- Highlight opportunities to optimise performance through product mix and upsell strategies.
- Assist in post-campaign analysis to assess effectiveness of pricing, promotions, and sales channels, and share findings to support future planning.
- Support the planning and implementation of activities designed to optimise trading performance.
- Provide commercial support for WDTCI affiliate marketing activities and product strategy alignment.
- Assist in preparing inputs for financial models and business cases for initiatives led by the Senior Manager.
- Work with the Digital team to provide feedback on B2C and B2B funnel optimisation.
Partnership & Channel management
- Work closely with the Product and Commercial Manager (3rd Parties and Transport) to identify product needs that can enhance transport performance and service.
- Support cross-functional efforts to deliver effective channel management solutions for the website and call centre.
- Help manage a programme of tactical initiatives and content updates, coordinating with the Marketing Manager and other product and commercial colleagues.
Required Qualifications & Skills
- Degree level qualification or equivalent experience in a similar field (travel, retail, or commercial role).
- Experience working within a commercial, sales, or product support role, ideally in travel or online retail.
- Familiarity with analysing and reporting on performance data.
- Experience within a large, matrix organisation is desirable.
- Knowledge of or experience working within Disney Parks and Resorts is desirable.
- Strong organisational and time management skills with ability to prioritise tasks.
- Good project coordination skills and ability to support commercially driven initiatives. · Strong relationship-building skills, with ability to collaborate effectively across teams.
- Good communication skills including spoken and written English for business use.
- An understanding of interpreting data to support evidence-based decisions is preferable.
- Strong problem-solving and teamwork skills.
The Perks
- 25 days annual leave
- Private medical insurance & dental care
- Free Park Entry: the opportunity to enter any of our parks with your family and friends for free
- Disney Discounts: entitled to discounts on designated Disney products, resort F&B and ticketing
- Excellent parental and guardian leave
- Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
關於Walt Disney World Resort:
自 1971 年開幕以來,華特迪士尼世界度假區在很多人的童年及家族回憶中擔當了重要的角色。時至今日,來自世界各地數以億計的賓客均慕名而來,到訪這個奇幻之地,享受一趟迪士尼假期。透過創意、創新和科技的結合,度假區讓賓客投入經典迪士尼童話故事和新形式的家庭娛樂之中。華特迪士尼世界度假區的演藝人員運用了故事敍述的豐厚傳承,透過無與倫比的細節和超卓的賓客服務,將迪士尼的魔法栩栩如生地呈現於賓客眼前。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 The Walt Disney Company Limited,其所屬的業務部門是 Walt Disney World Resort。
The Walt Disney Company Limited 是提供平等機會的僱主。考慮是否聘用求職者時,將不論其年齡、種族、膚色、宗教或信仰、性別、國籍、族裔或民族血統、性取向、變性、婚姻或同性伴侶狀況、殘疾或懷孕或生育狀況。Disney 培養商業文化,所有人的想法和決策都有助我們發展、創新、創造最好的故事,並與瞬息萬變的世界息息相關。
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