Manager, Product Management
工作概要:
At Disney Experiences Technology (DXT), our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. The Disney Experiences Technology team is responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including the MyDisneyExperience app and Hey, Disney!
At DXT, we don’t just create digital products—we deliver unforgettable moments. From preserving a cherished photograph to creating magical storytelling experiences for millions of Guests, our Disney Photo Imaging team is at the heart of lasting Guest memories. Now, we’re looking for a seasoned Product Management leader to guide us through the next era of innovation. This pivotal role will drive the strategic vision and execution of our Photo Imaging digital products and experiences, directly impacting our Guests' magical memories across all Disney destinations.
As Manager, Product Management, you will own the end-to-end product delivery lifecycle for Disney Photo Imaging (DPI) digital initiatives, working at the intersection of technology innovation and Guest experience excellence. You’ll work at the intersection of technology innovation and Guest experience excellence, not only defining product strategies but also ensuring sustained success through effective performance management, professional development, and team building.
This role reports to the Senior Manager, Product Management and works collaboratively with cross-functional teams including product managers, engineers, designers, and business stakeholders.
What You'll Do:
Product Strategy & Vision
- Define and execute comprehensive product strategy for Disney Photo Imaging digital products and experiences
- Develop data-driven strategies aligned with business objectives to drive revenue, margin improvement, and Guest satisfaction metrics
- Create and maintain product vision that balances Guest needs, business objectives, and technical feasibility
- Establish clear OKRs (Objectives and Key Results) and enable product teams to develop outcome-based roadmaps
- Identify and evaluate new business opportunities and product innovations in imaging technology
Product Development & Delivery
- Lead end-to-end product development lifecycle from concept through launch and optimization
- Translate product concepts into detailed user stories, epics, requirement documents, test cases, and acceptance criteria
- Manage product roadmap prioritization across multiple teams and disciplines
- Drive agile development processes ensuring timely, on-budget, and on-strategy delivery
- Own quality assurance and user acceptance testing processes
Stakeholder Management & Leadership
- Build and maintain positive relationships with diverse stakeholder groups from end users to C-level executives
- Serve as the primary business subject matter expert for Photo Imaging platform capabilities
- Provide consistent point of contact and accountability for partner product and business needs
- Facilitate alignment between technology, operations, UX design, analytics, marketing, and executive teams
- Present strategic recommendations and business cases to senior leadership
Team Leadership
- Lead recruiting efforts, and onboard new team members; ensuring diverse, inclusive hiring practices.
- Set clear expectations, conduct regular reviews and 1:1s, provide constructive feedback, recognize achievements, and address performance issues with care and fairness.
- Create tailored growth plans for each team member, foster mentoring and skill-building opportunities, allocate resources for training, and support career aspirations.
- Assign responsibilities based on team strengths and goals, balance workloads effectively, remove blockers, and promote collaboration across functions.
Business Operations & Growth
- Drive P&L performance through strategic product decisions and optimization
- Negotiate and manage third-party vendor contracts and long-term partnerships
- Develop and execute go-to-market strategies in partnership with Marketing and Public Affairs teams
- Monitor and analyze product performance metrics to identify growth opportunities
- Manage fiscal responsibilities for large-scale sophisticated product lines and projects
Technical Leadership & Innovation
- Provide technical guidance on mobile, web, and native application development strategies
- Champion adoption of emerging technologies including machine learning and computer vision
- Ensure platform scalability and reliability across backend services and infrastructure
- Drive technical architecture decisions that support long-term product vision
- Stay current with industry trends and competitive landscape
Primary Competencies
- Strategic Vision: Ability to see beyond immediate challenges and develop long-term product strategies
- Data-Driven Decision Making: Uses metrics and analytics to guide product decisions
- Guest Obsession: Deep empathy for Guest needs and commitment to magical experiences
- Innovative Thinking: Challenges status quo and drives creative solutions
- Business Acumen: Strong understanding of business models, revenue drivers, and market dynamics
- Technical Fluency: Ability to engage effectively with engineering teams on technical decisions
- Collaborative Leadership: Builds consensus and drives results across diverse teams
- Agile Mindset: Embraces iterative development and continuous improvement
- Risk Management: Balances innovation with prudent risk assessment
Required Qualifications & Skills:
- Minimum 10 years of professional experience with at least 8 years in digital product management
- Proven track record of successfully launching and scaling consumer-facing digital products
- Experience managing complex products across mobile (iOS/Android) and web platforms
- Demonstrated success in driving revenue growth and operational improvements through product innovation
- Experience with photo/imaging products or related digital media technologies
- Strong understanding of front-end and back-end development technologies and architectures
- Experience with API design, microservices, and cloud-based infrastructure
- Familiarity with agile/scrum methodologies and product management tools (JIRA, Confluence, etc.)
- Working knowledge of data analytics platforms and ability to derive insights from complex datasets
- Understanding of user experience design principles and usability best practices
- Outstanding verbal and written communication skills with ability to influence at executive level
- Proven ability to lead cross-functional teams without formal authority
- Experience presenting to and influencing C-level executives and board members
- Strong analytical and quantitative skills with ability to build compelling business cases
- Strategic thinking balanced with tactical execution capabilities
Required Education:
- Bachelor's Degree and/or equivalent work experience
Preferred Qualifications & Skills:
- MBA or Master's degree in relevant field
- Background in photography, digital imaging, or photo-sharing platforms
- Experience in entertainment, hospitality, or theme park industries
- Knowledge of Disney Parks and Disney Cruise Line operations and Guest experience principles
- PMP or other product management certifications
- Experience with global product launches and international markets
- Proficiency with emerging technologies (AR/VR, AI/ML, IoT)
Why Disney Photo Imaging?
At Disney Photo Imaging, every memory tells a story—and we help Guests tell those stories with cutting-edge technology and creativity. This is your opportunity to blend technological innovation with the ability to preserve the magic of shared moments for millions of families. If you’re passionate about storytelling, driven by innovation, and excited to shape the way memories are captured and shared, join us in creating magic that lasts a lifetime.
關於Disney Experiences:
Disney Experiences 透過世界各地的主題公園、度假村、郵輪、獨特的度假體驗、產品等,將迪士尼故事和特許經營權的魔力帶入生活。迪士尼在旅遊業中大放異彩,在美國、歐洲和亞洲擁有六大度假勝地;一流的郵輪航線;廣受歡迎的度假擁有權計劃;以及屢獲殊榮的家庭探險導遊業務。此外,迪士尼的全球消費品業務還包括全球領先的授權業務、全球最大的兒童出版品牌、全球最大的跨平台遊戲授權商之一,以及遍佈全球和網絡的迪士尼商店。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Walt Disney Attractions Technology LLC,其所屬的業務部門是 Disney Experiences。
Walt Disney Attractions Technology LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
遇到技術問題?查看常見問題以尋求協助。
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