Guest Experience Manager-Food & Beverage

工作 ID 10130893 地點维罗海滩, 佛罗里达州, 美國 / Vero Beach South, 佛罗里达州, 美國 有意工作的公司 Walt Disney World Resort 日期已公佈 Sep. 08, 2025

申請

工作概要:

We make magic.” That’s our motto at Walt Disney Parks and Resorts, and it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

As a Guest Experience Manager, you will be the manager on the floor, orchestrating the operation while Guests are present and ensuring food quality and presentation. You will oversee multiple venues and styles of service while ensuring operational compliance with food preparation, food safety, and loss prevention standards and adherence to applicable government health regulations. You will exhibit professional excellence and drive performance through table touching, guest interaction, and team member engagement.

This position will report to the Area Manager Operations.

This job is located in Vero Beach, FL

What You Will Do

Manage the daily operations, which include working with guests and team members
Be a teacher and developer, take a sincere interest in your team, and be vested in their success
Participate in departmental meetings and communicate relevant information to your team members.
Participate and provide an operational perspective in project planning and line of business departmental meetings.
Manage daily staffing levels based on demand.
Support local projects and monitor any potential impacts on the guest and team experience
Support change, taking calculated risks to integrate processes, removing barriers, and aligning performance goals of the hourly team

Required Qualifications & Skills

3+ years of leadership/managerial experience in the Food and Beverage line of business.
Proficiency in basic computer functions is necessary to operate in a Windows environment and other technologies
Desire to motivate and mentor Cast Members, with the ability to navigate and lead amidst constant change
Commitment to diversity and encouraging an inclusive work environment that supports workforce diversity and diverse perspectives
Understand the impact of financial aspects of an operation (i.e. operating budget, revenue, labor, inventory systems, food cost)
Available to commit to work any day of the week during any shift, including weekends, nights, and holidays

Preferred Qualifications

5+ years of leadership/managerial experience in the Food and Beverage line of business.
Current or prior experience in Food and Beverage at Disney with comprehensive knowledge of processes and procedures.

Additional Information

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits

申請

關於Walt Disney World Resort:

自 1971 年開幕以來，華特迪士尼世界度假區在很多人的童年及家族回憶中擔當了重要的角色。時至今日，來自世界各地數以億計的賓客均慕名而來，到訪這個奇幻之地，享受一趟迪士尼假期。透過創意、創新和科技的結合，度假區讓賓客投入經典迪士尼童話故事和新形式的家庭娛樂之中。華特迪士尼世界度假區的演藝人員運用了故事敍述的豐厚傳承，透過無與倫比的細節和超卓的賓客服務，將迪士尼的魔法栩栩如生地呈現於賓客眼前。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Disney Vacation Club Management, LLC.，其所屬的業務部門是 Walt Disney World Resort。

Disney Vacation Club Management, LLC. 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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