Post Production Technical Associate

工作 ID 10129843 地點倫敦, 英国 有意工作的公司 Disney Entertainment and ESPN Product & Technology 日期已公佈 Sep. 03, 2025

申請

工作概要:

About the Role & Team

At Disney Entertainment & ESPN Product & Technology (DEEP&T), we bring together world-class product, technology, and commercialization teams to drive the global operations behind Disney’s streaming services—including Disney+, Hulu, ESPN+, and Disney+ Hotstar—as well as our domestic broadcast and cable television networks.

Our mission is to develop innovative products, platforms, and technologies that enhance business performance and consumer engagement across Disney’s content ecosystem. The Post Production Engineering team sits at the heart of this mission, supporting the systems and workflows behind quality control (QC), video editing, audio recording/mixing, and creative graphic design for linear promos and marketing materials.

As a Technical Associate, you’ll play a key role in ensuring seamless technical operations across our post-production environment. Working closely with senior engineers and stakeholders across Europe, you’ll support system upgrades, workflow optimization, and day-to-day troubleshooting while helping maintain high standards of quality and efficiency in all areas of post-production.

About the Team

You will be part of a collaborative, solutions-focused team dedicated to enabling efficient, high-quality workflows for post-production and marketing operations. The Post Production Engineering team partners closely with production, creative, and technical teams to ensure seamless delivery of content across Disney platforms globally.

What You Will Do

As a Technical Associate, you will support the team across a range of technical and operational activities, ensuring smooth and efficient post-production workflows across international operations.

Key Responsibilities:

Assist with troubleshooting hardware and post-production applications.
Provide first-level technical support, including remote support for other European markets, and cover technical staff during holidays and absences.
Install, configure, and maintain post-production hardware and software applications.
Support projects and technical initiatives as directed by senior engineers.
Deliver user training sessions and create user manuals, guides, and technical documentation.
Maintain accurate records of system configurations, procedures, and support logs.
Assist in testing, quality assurance, and rollout of new workflows.
Document issues and resolutions in support ticketing and knowledgebase systems.
Support communication to users regarding outages, planned maintenance, and technical updates.
Collaborate with managers and team leads to ensure smooth daily operations.
Monitor and manage spare equipment inventory to ensure availability and readiness.

Required Qualifications & Skills

Degree-level education in a related field or equivalent experience in the media industry (3+ years preferred).
Technical proficiency across a wide range of post-production areas.
Knowledge and experience with Adobe Creative Suite, Cinema 4D, or Avid ProTools.
Strong organizational skills with impeccable attention to detail.
Excellent communication skills, with the ability to explain technical concepts in simple terms.
Competence on both Mac and Windows platforms.
Ability to prioritize conflicting tasks intelligently and work effectively under pressure.
Self-motivated, proactive, and able to work independently as well as part of a team.
Willingness to be flexible with working hours to support global operations when needed.
Commitment to delivering high standards of customer support and technical excellence.

Preferred Qualifications

Experience in post-production environments or related technical operations.
Familiarity with workflow optimization and system documentation processes.
Understanding of quality assurance, testing procedures, and rollout processes.
Experience creating and delivering user training materials.

Additional Information

Opportunity to collaborate with teams across multiple territories and regions within DEEP&T.
25 days annual leave plus additional Disney benefits, including private medical insurance, dental care, free park entry, and discounts on Disney products and experiences.
Reports to the Manager, Post Production Engineering, with close collaboration across technical and operational teams.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences, and perspectives.

申請

關於Disney Entertainment and ESPN Product & Technology:

在Disney Entertainment and ESPN Product & Technology，我們結合想像力與創新，以重新想像人們體驗和參與世上最受歡迎故事和產品的方式。我們的工作內容廣泛，且精深細密。我們創造令人驚豔的體驗、改變媒體的未來，並打造產品和平台，讓世界各地的人們都能與自己喜愛的故事和體育活動緊密相連。

Disney結合世界級技術與獨特創意，因而與眾不同。這是我們過去、現在和未來的核心。我們是故事敍述者和創新者。創作者和創建者。表演者和工程師。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 The Walt Disney Company Limited，其所屬的業務部門是 Disney Entertainment and ESPN Product & Technology。

The Walt Disney Company Limited 是提供平等機會的僱主。考慮是否聘用求職者時，將不論其年齡、種族、膚色、宗教或信仰、性別、國籍、族裔或民族血統、性取向、變性、婚姻或同性伴侶狀況、殘疾或懷孕或生育狀況。Disney 培養商業文化，所有人的想法和決策都有助我們發展、創新、創造最好的故事，並與瞬息萬變的世界息息相關。

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