Sr Delivery & Operational Intelligence Analyst

工作 ID 10114777 地點旧金山, 加利福尼亚州, 美國 / 圣莫尼卡, 加利福尼亚州, 美國 有意工作的公司 Disney Entertainment and ESPN Product & Technology 日期已公佈 Oct. 13, 2025

申請

工作概要:

Disney Entertainment & ESPN Technology

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

A few reasons why we think you’d love working for Disney Entertainment & ESPN Technology

Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.
Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

The Product & Data Engineering team is responsible for end to end development for Disney’s world-class consumer-facing products, including streaming platforms Disney+, Hulu, and ESPN+, and digital products & experiences across ESPN, Marvel, Disney Studios, NatGeo, and ABC News. The team drives innovation at scale for millions of consumers around the world across Apple, Android, Smart TVs, game consoles, and the web, with our platforms powering core experiences like personalization, search, messaging and data.

Job Summary:

Reporting to the manager of Delivery & Operational Intel within Platform Software Engineering, the Sr. Delivery & Operational Intelligence Analyst will drive initiatives that support the strategic growth and improve the efficiency and effectiveness for DE&E Technology globally. To be successful in this role this person should have advanced analytical, communication, and project management skills. They also must be resourceful, have a strong customer-service orientation, prioritize effectively in demanding environments, initiate solutions, and have advanced interpersonal skills. Additionally, this person will partner with key engineering, program, product, and financial leaders within our segment to enable seamless deployment of projects and execution of strategies.

Responsibilities and Duties of the Role:

Liaison between senior leaders within PDE for ongoing strategic team operations, standardize workflows and onboarding practices, and ensure leadership deliverables meet strategic objectives across all backend engineering platforms.
Establish clear internal communication hierarchies, systems/templates for inter-departmental procedural clarity.
Provide data-driven, procedural solutions to drive intelligence on the health of our services, deployments, and releases.
Partner closely across Engineering teams to build innovative systems and improve deliverable efficiency.
Be a credible and reliable advisor and partner on all things strategy and planning; be ready to act as a nimble team to quickly support executives on diverse types of problems, translating recommendations to results by executing on action plans.
Facilitate agile methodologies and introduce Engineering-driven problem-solving sessions (e.g. Monthly Innovation Friday) to encourage creativity & synthesis.
Develop internal training sessions, manage, and maintain onboarding practices to enrich the skill sets of all new hires and ensure release and deployment seamlessness across all technology studios and initiatives.
Planning and management of all-hands events, off-sites, and other leadership communications (newsletters, streaming updates, etc.).

Required Education, Experience/Skills/Training:

Basic Qualifications

Minimum of 5+ years of related experience, ideally in a technology organization
Superb organization, detail-orientation, and project management skills, with the ability to effectively prioritize and balance short and long-term work streams
Highly effective oral and written communication skills, ability to develop beneficial relationships and networks in order to achieve results
Strong presentation and design skills; experience with Keynote, PowerPoint and internal collaboration sites (e.g. Confluence, Wordpress, Box, Office365, etc)
Ability to flex and pivot quickly based on priority shifts and/or changes in workstreams
Proven experience in influencing business and technology leadership to drive positive lasting outcomes
Solid understanding of program and project management principles
Strong situational analysis and decision-making abilities
Ability to think creatively and to drive innovation

Preferred Qualifications

Experience with Airtable
Ability to act as liaison between business and technologies

Required Education

Bachelor’s degree, ideally in Business Management. Marketing or IT
Understanding of Disney existing procedures and corporate culture, a plus

The hiring range for this position in California is $117,100.00 - $156,900.00 year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

申請

關於Disney Entertainment and ESPN Product & Technology:

在Disney Entertainment and ESPN Product & Technology，我們結合想像力與創新，以重新想像人們體驗和參與世上最受歡迎故事和產品的方式。我們的工作內容廣泛，且精深細密。我們創造令人驚豔的體驗、改變媒體的未來，並打造產品和平台，讓世界各地的人們都能與自己喜愛的故事和體育活動緊密相連。

Disney結合世界級技術與獨特創意，因而與眾不同。這是我們過去、現在和未來的核心。我們是故事敍述者和創新者。創作者和創建者。表演者和工程師。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Disney Streaming Technology LLC，其所屬的業務部門是 Disney Entertainment and ESPN Product & Technology。

Disney Streaming Technology LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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