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Area Manager-Holiday Services (Project Hire/IA)

Job ID 10135232 Location Lake Buena Vista, Florida, United States Business Walt Disney World Resort Date posted Nov. 11, 2025
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Job Summary:

In this role, the Area Manager will oversee the daily operations of the Holiday Services team, providing leadership and direction to a group of 30 CMC Cast Members. The Area Manager will be responsible for ensuring that all processes and procedures are executed with a focus on the four key priorities: Safety, Courtesy, Show, and Efficiency. This position requires flexibility, as shift schedules will vary between days and nights.

The successful candidate will demonstrate initiative and professionalism in a fast-paced, high-pressure environment while managing multiple priorities. Key responsibilities include leading and developing the Cast to ensure productivity and accountability, coaching team members, and driving operational improvements.

The role will report to the Senior Manager.

This is a Project Hire/Temporary Assignment position with a targeted end date of August 1st, and there is no guarantee of permanent placement.

You Will:

  • Demonstrated ability to exhibit initiative and professionalism in a time sensitive, high-pressure  environment managing multiple priorities through a diverse cast

  • Proven strong analytical/quantitative skills and problem-solving ability

  • Demonstrated ability to lead hourly Cast, ensuring productivity and accountability

  • Demonstrated ability to interface effectively with all levels and disciplines within the organization

  • Ability to influence and sustain operational improvements.

  • Independent and self-motivated

  • Ability to lead and develop a team, strong Cast development and coaching skills

  • Passion in our 4-Key culture of Safety, Courtesy, Show and Efficiency

  • Strong Safety skill set

Basic Qualifications

  • Proven Leadership experience with direct reports

  • Demonstrated computer proficiency within Windows environment and willingness to learn new programs such as; Workbrain, SAP, and Maximo

  • Experience with project management

  • Self-starter with the ability to manage change and determine available resource

  • Familiarity with WDW collective bargaining agreements – Craft Maintenance Council.

Preferred Qualifications

  • Technical expertise in ironworking field, blueprints, structural requirements, load securement

  • Demonstrated knowledge of the spaces within our Resort and Parks locations

Education

Bachelor’s Degree or 3-5 years of relevant work experience in Leadership is required.

Our Benefits: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits

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About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Walt Disney World Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Having technical issues? View the FAQs for help.

Hiring Process

  • Where Does Your Story Begin?

    Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.

  • Be Part of the Story

    There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.

  • The Next Chapter

    Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

Explore this Location Lake Buena Vista, FL

Lake Buena Vista is home to the Disney Springs retail, dining and entertainment complex, Disney’s Typhoon Lagoon Water Park, Disney’s Lake Buena Vista Golf Course and several resort hotels are located with the City limits.

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