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Specialist, Product Planning & Development (Contract end at 4 Apr, 2026)

Job ID 10130376 Location Lantau Island, Hong Kong Business Hong Kong Disneyland Resort Date posted Sep. 03, 2025
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Job Summary:

This role reports to Manager, Product Planning & Development, Park Operations to support the system and product development and management of Disney Premier Access (DPA) and other pay-for-access products (collectively, Access Products). This role plays a key part in  ensuring business and operational requirements are met, facilitating the delivery of system capabilities that align with the Access Products roadmap and actively support the development and growth of new Access Products.

Key responsibilities including but not limited to below: 

  • Collaborate closely with cross-functional stakeholders, and U.S. counterparts, to orchestrate seamless system migration and integration throughout the product development lifecycle, ensuring timely alignment and engagement to sustain business continuity and drive guest and operational excellence.

  • Lead and support end-to-end UAT for all Access Products, ensuring thorough validation of system interfaces across multiple sales platforms and channels, as well as any new solutions introduced.

  • Embed operational requirements into the migration strategy to minimize disruptions to daily workflows and mitigate potential impacts on guest experience and frontline operations.

  • Support end-to-end development of Access Products for online sales platforms, Responsible for product content creation, set up and configuration across multiple system interfaces, such as inventory management, redemption processes, and reporting tools, to ensure seamless execution and successful product launches.

  • Accountable for preparing product development documentation, optimize workflow, drafting clear and compliant Terms & Conditions to establish legal safeguards and prevent misinformation to ensure smooth product launch.

  • Manage, adjust, and maintain inventory of Access Products across multiple sales channels, ensuring optimal availability to meet business targets on daily or weekly basis based on business needs.

  • Perform additional ad-hoc duties as assigned by leadership to support team objectives and evolving business priorities.

Requirements:

  • Bachelor degree in Business, Finance, or related discipline

  • At least 3 year of experience in project coordination and management

  • Excellent partnership, interpersonal, presentation and communication skills

  • Excellent written and verbal communication skills Chinese and English is necessary (especially presentation skills) and negotiation skills are pivotal to his/her success.

  • Strong attention to detail and proven analytical skills to interpret data, identify trends, and provide insights that support informed decision-making

  • Willing to learn new tools and self-grow in a fast paced and challenging environment

  • Demonstrates strong teamwork and flexibility to support shift-based operations across a 7-day coverage schedule

  • Familiar with Galaxy and Opera. Advance level proficiency in Microsoft Office applications is a plus

HKProfessional #LI-CL1

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About Hong Kong Disneyland Resort:

Hong Kong Disneyland Resort offers unforgettable, culturally distinctive Disney experiences for guests of all ages and backgrounds. Filled with your favorite Disney stories and characters, Hong Kong Disneyland Resort offers guests the opportunity to explore eight diverse lands that are home to award-winning, one-of-a-kind attractions and entertainment. Complete your adventure with stays at the resort’s luxurious Disney hotels. The magic doesn’t end at our doorstep; as a dedicated member of the local community that cares deeply about societal wellbeing, Hong Kong Disneyland Resort spreads its magic through community service programs that help families in need, boost creativity among children and families, encourage the protection of the environment and inspire healthier living.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with HK International Theme Parks Limited, which is part of a business we call Hong Kong Disneyland Resort.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email HKDL.Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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ABOUT HONG KONG DISNEYLAND

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    Hong Kong Disneyland Resort touches the hearts of millions of visitors every year by bringing immersive storytelling to life. We are proud to call Hong Kong home and are dedicated to supporting our city as a leading tourist destination in the world.

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    Disney is committed to providing comfort, happiness, and inspiration to kids and families around the globe. Hong Kong Disneyland Resort has been committed to help building a stronger community. We believe the power of Disney magic can make a positive difference to our community. We partner with community leaders and non-profit organizations to understand the social needs and create impactful initiatives that support families in getting through life challenges, and promote quality moments of togetherness or help people dream big.

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    Our commitment: Hong Kong Disneyland Resort embraced an environmental approach from the project’s design stage, and our dedication to environmental protection extends to our daily operations. We firmly believe that demonstrating respect for the environment is an integral aspect of conducting our business at the resort.

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