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Manager, Product Management

Job ID 10134610 Location Orlando, Florida, United States Business Disney Experiences Date posted Nov. 04, 2025
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Job Summary:

At Disney Experiences Technology, our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. The Disney Experiences Technology team is responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including the MyDisneyExperience app and Hey, Disney!

Disney isn’t just another job; it’s a career. We are a leading entertainment company that offers the best of the best! We believe in rewarding outstanding work, developing employees’ careers, and building long-term relationships with our guests. As a Manager of Product Management at Disney, you can combine your passion for technology and Guest experience to create compelling and delightful experiences for our valued Guests. We have an exciting opportunity for a Guest focused, strategic thinking Leader who enjoys the challenges of collaborating to get results that are pivotal to our Disney Experiences. As a Leader, you will work closely with multiple teams – Technology Engineering, Commercial Strategy, Product Strategy, and Operations - to lead a team that drives alignment, execution and business outcomes for digital and technology capabilities in restaurant and retail experiences and supply chain logistics.

What You'll Do:
 

Leadership and Team Management

  • Influences, coaches, and mentors direct and indirect reports with a strong client focus.

  • Develops and encourages the product management and execution skills of the team, prioritizes work, and ensures delivery.

  • Leads product configuration for the retail and restaurant portfolio

Product Execution

  • Facilitates the use of digital and technology capabilities between product strategy, marketing, and business teams.

  • Leverages AI to improve guest and cast experiences, as well as drive operational efficiency.

  • Leads the implementation and optimization of Guest and Cast-facing digital tools such as mobile ordering, dining reservations, inventory tracking, and merchandise mobile checkout

  • Leverage business optimization tools to manage and prioritize business requests

  • Provides feedback and collaborates with product strategy teams on performance of capabilities and how to optimize them

  • Documents existing capabilities and their configurations

Collaboration and Communication

  • Communicates effectively with strong written skills, presentation deck creation, and oral communication to groups at all levels of the organization.

  • Partners closely with Operations, Commercial strategy, and cross-functional technology product teams to define and create a prioritized backlog of business requests.

  • Conducts program and product meetings at leadership and executive director levels

  • Works with product strategy leaders to inform the capability development lifecycle

Required Qualification & Skills:

  • 8+ years in digital or technology roles in the retail industry, with focus on increasing responsibility

  • 5+ years leading a Product team

  • Experience with agile tools (e.g., JIRA, Confluence, etc.)

  • Demonstrated ability to lead and organize seemingly disparate streams of work

  • Experience working in a collaborative environment, including mentoring direct and indirect reports and individual contributors

  • Ability to establish and maintain effective working relationships with other Technology teams and operational departments.

  • Experience in synthesizing complex or diverse project data and information Skills, Knowledge, Experience, and Education Desired:

  • Experience with retail and restaurant capabilities such as point of sale, dining reservations, mobile ordering, and digital content management and configuration tools

Required Education:

  • Bachelor’s degree and/or equivalent work experience

Apply Now

About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.

Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Having technical issues? View the FAQs for help.

Hiring Process

  • Where Does Your Story Begin?

    Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.

  • Be Part of the Story

    There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.

  • The Next Chapter

    Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

Explore this Location Orlando, FL

Whether you’re a theme park enthusiast, bird watcher, foodie, water sports fanatic, sun worshipper, arts patron, serious shopper or anything in between,the possibilities are endless in Orlando. And wonder is always within reach.

OUR CULTURE

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