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Security Specialist, Walt Disney World

Job ID 1315061BR Location Orlando, Florida, United States / Lake Buena Vista, Florida, United States Business Walt Disney World Resort Date posted Oct. 19, 2025
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Job Summary:

“It takes people to make the dream a reality.” Walt was on to something when he said that, and it continues to ring true today! Security Specialists are detailed examples of this because they are driven champions when collaborating with internal partners, as well as with local, state, and Federal law enforcement representatives. While working in the Communications Center, they encounter a variety of activities including receiving, filtering, and delivering information, dispatching Cast Members to incidents, and writing and distributing mass notifications.

We are driven by passion, dedication, optimism, and the belief that everybody can grow! If you are interested in taking on this challenge, apply today!

The pay rate for this role in Florida is $24.00 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Responsibilities:

  • Research ongoing communication in external markets that can educate and guide leadership regarding incidents affecting property
  • Capture incoming calls, prioritize emergency and non-emergency information, and accurately dispatch Cast Members promptly as needed
  • Audibly intake and transcribe communication and documents for leaders using Computer Aided Dispatch (CAD) software
  • Monitor multiple alarm monitoring software programs and dispatch internal and external partners for emergency response situations
  • Actively use radio telecommunication and computer technology to record field operations for Guests and Cast Members
  • Perform other related tasks and duties as assigned by leadership
  • Maintain strict discretion and confidentiality
  • Deliver clear and concise verbal and written messages through concise communication skills that facilitate and build a mutual understanding and positive relationship with a wide variety of external and internal partners

Basic Qualifications:

To be successful as a Security Specialist, you will need:

  • A valid Florida Driver's License
  • Eligibility to obtain and pass the Florida Class D Security License Examination
  • Ability to multi-task, which includes listening, entering data, accessing information, and dispatching services at the same time
  • Flexible, adaptable, willing, and able to calmly adjust to changing priorities in a high-pressure and fast-paced team workplace
  • Ability to work with limited direct leadership and use good judgment when making decisions
  • Experience in fundamental business skills and proficiency in standard office software programs, such as word processing
  • One year or more of experience in positions of growing responsibility within security, military police, law enforcement field, Emergency Management (EM), Emergency Medical Services (EMS), dispatch experience, or related field
  • Certified 911 Dispatcher, equivalent emergency communications certification, or high-volume call center experience

Preferred Qualifications:

Here are the outstanding preferred skills we are looking for:

  • Proven knowledge of Walt Disney World property, structures, resources, policies, and procedures
  • Familiarity with Computer Aided Dispatch (CAD) software
  • Ability to type 30 WPM

Additional Information:

Schedule Availability

  • Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am, 5:00am.
  • Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays as required.
  • Ability to be flexible with work-hours in order to respond to urgent issues, to the situational needs and requirements of the workload.
  • The Security Specialist position is a costumed hourly role.

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About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Walt Disney World Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Having technical issues? View the FAQs for help.

Hiring Process

  • Where Does Your Story Begin?

    Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.

  • Be Part of the Story

    There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.

  • The Next Chapter

    Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

Explore this Location Orlando, FL

Whether you’re a theme park enthusiast, bird watcher, foodie, water sports fanatic, sun worshipper, arts patron, serious shopper or anything in between,the possibilities are endless in Orlando. And wonder is always within reach.

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