Staff Legal Operations Product Manager

Job ID 10127101 Location Burbank, California, United States / Orlando, Florida, United States Business The Walt Disney Company (Corporate) Date posted Aug. 14, 2025

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Job Summary:

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.

The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. Our group drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence.

Team Description:

The Corporate Technology group is part of the Products organization, responsible for delivering and supporting the technology that powers TWDC’s corporate functions, enterprise workflows, and service management platforms. Our scope spans the entire product lifecycle — from setting strategy and roadmaps to overseeing project delivery, engineering, and ongoing support. Through these efforts, we drive digital transformation across our business, workforce, and technology communities.

We partner with a diverse range of internal corporate teams — including Brand Management, Corporate Communications, Corporate Real Estate, Corporate Social Responsibility, Global Labor & Product Standards, Global Security, Investor Relations, Management Audit, Legal & Global Affairs, and Supply Chain Compliance, Trade Management, & Logistics. Additionally, these solutions extend to our segment partners, ensuring a cohesive and connected technology experience across the company.

Responsibilities of Role:

The Staff Product Manager is a senior individual contributor responsible for defining and driving the strategy, planning, and execution oversight for a portfolio of internal technology products. With a deep understanding of business needs and technology capabilities, this role partners closely with business stakeholders, engineering teams, and senior leaders to deliver solutions that generate measurable business value. The Staff Product Manager serves as the strategic owner for multiple complex products, overseeing the entire product lifecycle from ideation to operations, and acting as the primary liaison between Corporate Technology and our customers to deliver world class solutions. This role requires strong product leadership, cross-functional influence, and a balance of strategic vision with pragmatic execution.

Product Strategy & Vision

Partner with Legal Operations to identify metrics-based business cases and ROI while analyzing and optimizing existing technology-related processes to improve workflow and productivity within the legal department
Stay updated on emerging legal technologies and trends to help the department remain at the forefront of innovation
Collaborate with Legal Operations to identify technology needs and work with technology staff and other areas in and outside of Disney to identify solutions that support legal strategies, ultimately supporting the creation and maintenance of 3-5-year legal technology roadmaps.
Act as a domain expert across multiple product areas or business domains, using data, user insights, and market knowledge to guide decisions
Develop core product positioning, messaging, and strategic narratives that communicate product value to executive stakeholders

Product Planning & Delivery Oversight

Create and maintain 12- to 24-month product roadmaps that deliver measurable business value
Oversee the development of product requirement documents (PRDs), prioritizing features based on user needs, business goals, and technical feasibility
Manage the full product lifecycle, from ideation and discovery through development, launch, sustainment, and retirement or replacement
Collaborate with agile delivery teams and Product Owners to ensure successful planning and execution of product initiatives
Lead cross-functional product initiatives or special projects requiring complex coordination and strategic influence

Stakeholder & Partner Engagement

Build trusted relationships with business partners and segment leaders, serving as a collaborative partner for decisions related to product direction and prioritization
Lead and/or participate in commercial contract terms negotiations with technology vendors
Facilitate ongoing alignment between enterprise technology and business partners to ensure products meet evolving compliance needs while continuing to deliver strategic value
Collaborate with various internal and external stakeholders to gather and consolidate all the information needed to present project funding requests to key executives
Serve as an escalation point for complex business inquiries, stakeholder concerns, and cross-team dependencies

Product Value Management, Market Awareness & Competitive Landscape

Partner with Legal Operations and legal technology vendors to share, manage, and prioritize internal capability needs from vendors’ products while aligning with and influencing vendor roadmaps
Manage relationships with legal technology vendors, acting as an escalation point to help remove obstacles and partner at higher levels within the vendor organizations to influence creative solutions, quality, and expedience
Maintain an understanding of the competitive landscape, industry trends, and alternative products
Conduct landscape analyses and deliver executive-level presentations to inform strategic planning and product positioning
Partner with Legal Operations to lead or support product pilots and beta programs to validate market fit and refine offerings based on feedback

Financial Planning & Resource Management

Partner with business stakeholders and the technology organization to develop the 5 year plan and annual operating budgets
Manage product budgets and resource forecasts, collaborating with Finance and the PMO to ensure alignment with investment plans
Partner with leadership to develop internal product cost models and charge-back frameworks that support sustainable operations
Track product budget performance and adjust forecasts based on licensing consumption, delivery progress, scope changes, and business needs

Leadership, Coaching & Standards Development

Contribute to the maturity of the product management discipline by sharing best practices, frameworks, and templates across teams
Mentor product owners, and business analysts to elevate product thinking and delivery capability

Must Haves:

Minimum of 7 years of experience managing complex products within a large, multi-national corporation
Demonstrated experience in legal technology and operations is required
Demonstrated ability to define multi-year product strategies and roadmaps that align with business goals
Hands-on experience overseeing the full product lifecycle, from ideation through sustainment
Exceptional communication and interpersonal skills with a track record of building trusted relationships across levels
Experience representing product teams with executive stakeholders, facilitating alignment and navigating competing priorities
Strong analytical skills and experience conducting product, competitor, or industry landscape assessments

Comfortable delivering strategic briefings and deep-dive presentations to senior audiences
Experience managing product budgets, forecasts, and resource allocation in collaboration with finance and PMO partners
Experience managing relationships with third-party vendors and external partners
Track record of sharing learnings with fellow product managers, while mentoring senior product owners, or analysts within a product organization
Demonstrated ability to elevate product management maturity through sharing frameworks, playbooks, and best practices
Experience leading large cross-functional initiatives that span teams, systems, or business lines
Operates with a high degree of autonomy and regularly influences through informal leadership across the organization

Nice To Haves:

ITIL Foundation Certification or advanced certifications for on ITIL v3 or later
Certifications in agile software development methodologies (PMI-ACP, CSPO, SAFe PO/PM, ICP-ACC, etc.)
Other advanced product, platform, or agile courses/certifications

Education:

Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience.

Preference for Master’s or advanced degree Computer Science, Information Systems, Software, Electrical or Electronics Engineering, Business, or comparable field of study in a related discipline.

#DISNEYTECH

The hiring range for this position in California is $138,900 - $186,200 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Worldwide Services, Inc., which is part of a business we call The Walt Disney Company (Corporate).

Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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Explore this Location Burbank, CA

Billed as the "Media Capital of the World," Burbank boasts more than 1,000 media and entertainment companies, including the main headquarters for The Walt Disney Company.