Director, Data Analytics - Commerce & Churn

ジョブID 10131495 勤務地を選択 サンタモニカ, カリフォルニア州, アメリカ合衆国 企業名 Disney Direct to Consumer 掲載日 Sep. 19, 2025

今すぐ応募

仕事内容:

About The Role

The Data Intelligence & Analytics (DnA) team sits at the heart of The Walt Disney Company’s streaming ecosystem—driving business decisions for Disney+, Hulu, and ESPN through analytics, data science, and experimentation. The Direct-to-Consumer (DTC) Streaming Analytics vertical within DnA is seeking a Director to lead our Commerce Experimentation and Churn Analytics teams which help our business understand and identify opportunities to mitigate both voluntary and involuntary subscriber churn. In this role you will lead and inspire a high-performing team and help foster a culture of collaboration, curiosity, and impact. This highly visible position requires the ability to distill complex data into clear, compelling narratives and strategic insights and will partner closely with business teams across the Disney Entertainment and Product & Technology businesses.

Responsibilities

Become an expert in understanding subscriber churn partnering with business stakeholders from Finance, Business Operations, Strategy, Marketing, and Product to measure, track, and understand drivers and trends of both voluntary and involuntary churn.
Work closely with Commerce Product partners to design and run experiments intended to drive subscriber growth and mitigate churn through the launching of new global payment methods, optimizing payment redovery, and identifying and mitigating subscriber fraud.
Lead, develop, and inspire a high-performing team of analytics professionals within the DnA organization.
Build strong relationships with cross-functional stakeholders and executive leadership to influence decisions through data-driven storytelling.
Shape and prioritize team roadmaps ensuring alignment with business goals.
Develop analytical frameworks to understand business trends and unlock new insights that will drive business strategy and decision-making.
Conduct and oversee deep-dive analyses to understand drivers of key business metrics.
Synthesize complex data into actionable insights and communicate findings clearly and effectively to technical and non-technical audiences.

Required Qualifications

Bachelor’s degree in Business Analytics, Data Science, Statistics, Economics, Mathematics, or related quantitative field.
12+ years of experience in analytics or data science roles, with at least 5 years leading high-performing teams.
Proven expertise in SQL and hands-on experience with data visualization and reporting tools such as Tableau or Looker.
Strong business acumen and experience applying analytics to support business strategy, user growth, retention, and product performance—preferably in media.
Demonstrated experience in designing, implementing, and measuring the impact of A/B tests and a familiarity with statistical modeling concepts and predictive analytics.
Exceptional communication skills with a demonstrated ability to present complex analyses and influence senior leadership through compelling storytelling.
Collaborative, intellectually curious, and results-oriented, with a strong ability to translate business needs into scalable, data-driven solutions.
Proven success operating in dynamic, matrixed organizations with multiple stakeholders and priorities.

Desired Qualifications

Experience in the streaming media industry and/or supporting a direct-to-consumer or subscription-based product
Experience working in the global billing, payments, and/or fraud domains.
Familiarity with using programming languages such as Python or R for statistical modeling.
Experience with ML techniques and proficiency with statistical analysis tools such as Python, R, Weka, or similar platforms.

Additional Information

#DISNEYTECH

#DISNEYAnalytics

The hiring range for this position in Santa Monica and Los Angeles, CA is $184,300-$247,100 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

今すぐ応募

Disney Direct to Consumerについて:

Disney’s Direct to Consumerチームは、Disney Entertainment内のHuluとDisney+のストリーミング事業を統括し、The Walt Disney Companyのクラス最高のストーリーテリングを世界中のファンや家族に届けています。

The Walt Disney Company について:

The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。

このポジションはHulu, LLCという事業部門の一つであるDisney Direct to Consumerでのお仕事です。

Hulu, LLC は機会均等雇用主です。応募者は、人種、宗教、肌の色、性別、性的指向、ジェンダー、性自認、性表現、国籍、家柄、年齢、配偶者の有無、軍役経験の有無やその地位、健康状態、遺伝情報や障がい、または連邦法や州法、地方法で禁止されているその他の法的根拠に関係なく、雇用の検討対象となります。Disneyは、すべての人々のアイデアと決断が、成長、革新、最高のストーリーの創造に役立ち、絶えず進化する世界において、価値ある存在になれるよう支援するビジネス環境を支持します。

求人応募における障害者への配慮

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

技術的な問題がある場合は、「よくあるご質問」をご覧ください。

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