Senior Site Reliability Engineer

工作 ID 10130940 地點安那罕, 加利福尼亚州, 美國 有意工作的公司 Disney Experiences 日期已公佈 Sep. 16, 2025

申請

工作概要:

“We Power the Magic!” That’s our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, a Disney Resort & Spa, and Disney Vacation Club.

We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

This role sits in the Connected Products organization within DX Technology. It works closely with the Disneyland Resort, Disney Cruise Line and Walt Disney World partners.

The Senior Site Reliability Engineer will report to the Manager, Technology.

About The Role & Team

This Engineer will be expected to play multiple critical roles for Disney Parks in regard to creation, implementation, and support of new IoT, Computer Vision and RF installations. This Engineer will work with business partners to perform site walks, work on installation recommendations, hardware layout, sustainment planning, and oversee installation. This includes tuning, configuration, and field support for each of these components to ensure success.

As part of the IoT installation, this Engineer will need to be able to help troubleshoot and navigate network issues at multiple layers with multiple teams managing the network equipment and firewalls. The Engineer should be able to troubleshoot these issues as part of installation and support. They should be able to understand and advise on basic topics from multiple disciplines of engineering.

What You'll Do:

Design complex sensor systems that fuse multiple protocols and technologies.
Consult on facility designs and equipment recommendations for new projects and retrofit / modernization projects.
Manage, troubleshoot, and optimize electrical, mechanical, and sensor systems.
Configure and calibrate hardware parameters to ensure optimal performance.
Work with software development teams to provide sustainment and configuration tools to first and second level maintenance partners.
Design, maintain, and troubleshoot RF installations, particularly NFC, Bluetooth and UWB implementations.
Design monitoring workflows, and interpret performance data from electrical, mechanical, and sensor systems.
Consult on network topology design for on-premise sensor systems.
Serve as the site contact for new projects, initiatives and support requests, with escalation contacts available remotely.
You will be expected to stay up to date with emerging technologies

Required Qualifications:

Minimum 5 years of related work experience
Knowledge of wired and wireless communication protocols that link sensors and devices.
Experience in troubleshooting and setting up complex device networks.
Strong technical writing skills and documentation for service technicians.
Experience with monitoring tools designed for electrical and mechanical systems and sensors.
Knowledge in debugging low level scripting, in languages such as Bash, Golang and Python.
Ability to set up and refine alerts for system anomalies.
Understanding of security protocols for hardware systems, ensuring data integrity and protection against unauthorized physical and non-physical access.
Capable of identifying root causes in large-scale distributed systems
Proficient in UNIX/Linux administration, troubleshooting, and security
Leading technical projects and ensuring smooth delivery
Readiness to be on-call for emergencies, addressing system failures, or malfunctions outside standard working hours.
Serve as escalation contact from a holistic ecosystem level with a full understanding of the usage and end product delivered from systems in their domain.
Working knowledge of electrical installation requirements for low voltage and line voltage systems.

Preferred Qualifications:

Experience with digital signage technologies and video signal systems.
Experience with Bluetooth Low Energy implementations, devices and knowledge of general Bluetooth principles.
Experience with deploying and expanding large scale device networks.

Required Education:

Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience

Preferred Education:

Master’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience

#DISNEYTECH

The hiring range for this position in Anaheim, CA is $138,900 to $186,200 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

申請

關於Disney Experiences:

Disney Experiences 透過世界各地的主題公園、度假村、郵輪、獨特的度假體驗、產品等，將迪士尼故事和特許經營權的魔力帶入生活。迪士尼在旅遊業中大放異彩，在美國、歐洲和亞洲擁有六大度假勝地；一流的郵輪航線；廣受歡迎的度假擁有權計劃；以及屢獲殊榮的家庭探險導遊業務。此外，迪士尼的全球消費品業務還包括全球領先的授權業務、全球最大的兒童出版品牌、全球最大的跨平台遊戲授權商之一，以及遍佈全球和網絡的迪士尼商店。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Walt Disney Attractions Technology LLC，其所屬的業務部門是 Disney Experiences。

Walt Disney Attractions Technology LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

遇到技術問題？查看常見問題以尋求協助。