DVC Associate (Global Sales Contact Center)

工作 ID 10135851 地點布埃纳文图拉湖, 佛罗里达州, 美國 有意工作的公司 Disney Vacation Club 日期已公佈 Nov. 03, 2025

申請

工作概要:

About the Role & Team

The Global Sales Contact Center (GSCC), part of Disney Vacation Club, is seeking individuals who genuinely enjoy connecting with people—whether by phone or virtually. If you’re someone who can easily start conversations, especially in virtual settings, and naturally influence others in a short amount of time, this sales opportunity could be the perfect fit for you!

Disney Vacation Club (DVC) is a vacation ownership/timeshare program that allows guests to enjoy Disney vacations and travel experiences around the world for years to come. Promoting DVC is a true team effort, but it all starts with you—inviting guests to learn more about DVC from the comfort of their own home. As a DVC Associate, you’ll earn a guaranteed hourly wage -- plus variable pay--! If you’re excited about this sales role, we encourage you to apply today!

You will report to the DVC Sales Experience Manager.

This is a Full-Time role located in Lake Buena Vista, FL.

What You Will Do

As a DVC Associate with the Global Sales Contact Center Team (GSCC), you will connect with guests over the phone to share more about the benefits of the Disney Vacation Club and membership. This is a performance-driven sales role that involves making outbound calls to warm leads, following structured scripts, and upholding the highest standards of integrity throughout the sales process.

Responsibilities

Make outbound calls to inspire and invite guests to learn more about DVC and transfer the phone call to sales partners.
Schedule Disney Vacation Club (DVC) sales tours and appointments with guests at home before they arrive at any Disney destination—including Walt Disney World, Disneyland Resort, and Aulani.
Generate leads and improve opportunities to increase sales revenue by following the call scripts and guidelines.
Assist with inbound calls and other virtual responsibilities in a changing work environment to achieve sales goals.
Overcome objections and use persuasive skills to highlight the DVC membership benefits.
Communicate clearly and efficiently to respect guests’ time.
Share your passion for Disney as needed.

Required Qualifications & Skills

1+ years’ experience with Guest interactions in a comparable sales center or call center environment.
Strong computer skills, including proficiency with Windows-based systems and call center applications, as well as the ability to quickly adapt to company-specific software.
Self-motivated, disciplined, and able to consistently make outbound calls.
Available to work weekends, holidays, daytime, and/or late evening, and adjust schedules based on business needs.
Professional reliability and ability to adhere to the attendance policy, including scheduled work shifts, lunch/breaks, and punctuality.
Potential opportunity to work from home, with a professional environment suitable for making phone calls. All necessary equipment will be supplied.

Optional Work from Home Office Environment

This role is available as a fully onsite or hybrid.
To work hybrid, you must be able to work from both home and the office located within Walt Disney World.
While working from home, you must have a quiet room with a desk, reliable high-speed internet, stable electric power with a surge protector to support all equipment, and free from any background noise.

Preferred Qualifications

Familiarity with Disney’s service standards and how they could potentially drive success in the Disney Vacation Club sales through service process.
Multi-lingual in addition to English (Spanish, Portuguese, Japanese).
Knowledge of Disney Vacation Club.
A strong understanding of Disney standards and Guest service expectations.

Education

High School Diploma or equivalent.

Additional Information

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits

#LI-MM4 #DXMedia

申請

關於Disney Vacation Club:

Disney Vacation Club 是度假所有權領導者，並為家庭提供靈活的度假計劃。 Disney Vacation Club 演藝人員為入住 14 間 Disney Vacation Club 目的地中任何一間酒店的會員和賓客帶來 Disney 的神奇魔力，包括 Walt Disney World Resort；Disneyland Resort；Hilton Head Island、South Carolina 以及 Vero Beach, Florida。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Disney Vacation Club Sales and Services, Inc.，其所屬的業務部門是 Disney Vacation Club。

Disney Vacation Club Sales and Services, Inc. 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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