Secretary I-Domestic Leisure Sales

Job ID 10127002 Location Celebration, Florida, United States Business Walt Disney World Resort Date posted Sep. 09, 2025

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Job Summary:

Are you an organizer and a problem-solver? Do you keep your cool under pressure and love to partner with others toward a shared goal? Do you have experience supporting a fast-paced team? If you said yes, this role might be right for you!

This role will provide day-to-day administrative support for up to five Senior Managers and their teams in the Domestic Leisure Sales organization within Disney Destinations Sales Strategy & Solutions (DDS3). The position will work with leaders responsible for Sales Learning Services, Sales Technology, Sales Communications, Marketing Strategy, Integration and Sales Strategy. Our team drives a number of marketing, communication, education, project management and business processes behind-the-scenes to help keep the Sales organization focused on what they do best: Selling the magic and adventure of Disney Destinations. Administrative professionals within our organization help keep things moving, assist in solving day-to-day problems and help everyone to stay organized.

Position Responsibilities:

You would be responsible for maintaining and coordinating Outlook calendars for the leaders while being proactive at mitigating scheduling conflicts. To make sure things keep moving, this role will work accurately within Coupa as a Casual Buyer for supplies and as a Travel Proxy in Concur to help with expenses for the broader team. You would manage the planning, coordination, and execution of business travel and/or on-site meetings, including trip logistics and itinerary; meeting coordination; and functional space arrangements for events. In addition, you would provide support for documentation retention, arranging space for meetings, office supply management, telecommunications equipment (mobile phones, VTCs, etc.), shipping/logistics and general office management for each of the teams. Above all, this role will partner with other Administrative Professionals in the area to accomplish shared projects and focus on process improvement. This includes partnerships with various Disney departments and external organizations to support the needs of the DDS3 organization.

This position reports to the Sr. Manager, Learning & Development on the Domestic Leisure Sales team, with accountability to the other senior leaders they support. Position is hourly nonexempt and sits in Celebration, FL.

You Will Have:

Minimum of two years of experience in an administrative professional role
Detail-oriented with strong organizational and follow-through skills, including the ability to multi-task and prioritize deadlines/deliverables
Ability to develop and maintain a positive working relationship with Cast Members, third party clients and operating areas while fostering a supportive team environment
Excellent technical skills with thorough knowledge of software applications like Microsoft Outlook, Word, Excel, Teams, SharePoint, and PowerPoint; SAP and Concur; Coupa (Casual Buyer)
Strong written and verbal communication skills, including telephone etiquette, clean grammar and a robust vocabulary
General knowledge and/or experience with Disney
Familiarity with the Disney Destinations portfolio (Walt Disney World Resort, Disneyland Resort, Disney Cruise Line, Aulani: A Disney Resort & Spa, Adventures by Disney and National Geographic Expeditions)

Preferred Qualifications:

Five years of experience in an administrative professional role
Desire to truly be helpful to your leaders and co-workers, to go the extra mile without being asked
Experience creating and maintaining content in Smartsheet and/or Airtable
Demonstrated strong skills creating/editing presentation content within Microsoft PowerPoint
Experience with purchasing process (office supplies, computer equipment, software procurement, vendor payments, Coupa)
Experiencing couching others in Disney’s self-pay time entry process for Office & Technical Cast Members; pulling reports and assisting leaders with Time Entry monitoring/reporting
Experience with planning and contracting for facilities maintenance tasks such as painting, minor office remodeling/repairs, furniture purchasing
Strong working knowledge of webcams, Microsoft Teams Meetings, Microsoft Teams Webinars and in-room VTC equipment
Type 50 WPM and proven performance with grammar skills

Required Education:

High school degree or equivalent experience

Preferred Education:

Bachelor's degree or equivalent experience

Additional Information:

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

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About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Destinations, LLC, which is part of a business we call Walt Disney World Resort.

Disney Destinations, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

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Explore this Location Celebration, FL

The picture-perfect community of Celebration, 25 minutes southwest of Orlando, is a place like no other. Founded by The Walt Disney Company in the 1990s and named one of Forbes Magazine’s prettiest neighborhoods in America, Celebration features an idyllic downtown with architecture inspired by traditional Southern towns.