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Communication & Integration Manager

Job ID 10133632 Location Lake Buena Vista, Florida, United States Business Disney Vacation Club Date posted Oct. 17, 2025
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Job Summary:

“We create happiness.” That’s our motto at Walt Disney Parks and Resorts and it permeates everything we do. At Disney, you’ll help encourage that magic by enabling our teams to push the limits of entertainment and build the never-before-seen! Are you ready to join this team and make your impact?

The DVC Sales Operations Communication & Integration Manager plays a critical role in driving communication strategy, operational alignment, and cross-functional collaboration for the DVC Sales organization. This role leads the Communications and Production team—responsible for developing messaging, crafting content, and producing both video and in-person presentations that support sales initiatives and cast engagement.

This position partners closely with Disney Vacation Club, Disney Parks and Resorts, Marketing, Compliance, and other internal stakeholders to ensure clear communication, seamless integration, and alignment on priorities across the business.

This role is based in Disney’s Saratoga Springs resort.

This position reports to Sales Operations Manager.

You Will:

  • Hire, coach, motivate, and develop a team of Communications and Production Coordinators.

  • Provide creative direction and feedback on visual and written communications for Disney Vacation Club Sales.

  • Develop and implement internal communications to inform, educate, and provide Sales Experiences Cast Members with critical, time-sensitive information.

  • Lead Sales Experience communication planning and strategy for projects, including operational procedure updates to support successful implementation and completion.

  • Develop integrated Cast communications relating to policies, procedures, training, and development to continuously improve Cast knowledge levels and achieve departmental efficiencies.

  • Create specialized presentations, speeches, materials, and audiovisuals for Town Halls, Team Meetings, and other forums in support of the Disney Vacation Club Sales leadership team.

  • Review and edit internal-facing communication drafts and videos for accuracy and departmental impact.

  • Communicate upcoming operational impacts in a timely manner that may influence labor forecasting.

You Will Have:

  • 3+ years of professional experience in communications, marketing, public relations, or organizational development

  • Exceptional communication and storytelling skills – with the ability to craft compelling messages, deliver them across multiple channels, and engage audiences at every level, from front-line Cast to executive leadership.

  • Proven experience leading communications strategy – including developing messaging frameworks, managing campaigns, and guiding teams through organizational change with clarity and confidence.

  • Strategic project leadership – demonstrated success managing multiple initiatives simultaneously, prioritizing competing demands, and delivering high-quality results on deadline.

  • Strong creative direction and content development skills – including shaping speeches, presentations, video scripts, and written materials that align with business goals and inspire action.

  • Expert-level collaboration and influence – the ability to build trusted partnerships across functions, advise leaders, and drive alignment among diverse stakeholders.

  • Coaching and leadership expertise – a track record of building and mentoring high-performing teams, fostering creativity, and delivering constructive feedback that drives growth.

  • Deep understanding of Disney operations and culture – with extensive knowledge of Disney Vacation Club, Disney Parks & Resorts policies, and the ability to translate complex information into clear, actionable insights.

  • A strategic mindset and problem-solving approach – capable of anticipating challenges, identifying opportunities, and delivering innovative communication solutions that support both business outcomes and Cast engagement.

Preferred Education:

  • Bachelor’s degree in Marketing, Communications, or related field, or equivalent experience.

Additional Information:
Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

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About Disney Vacation Club:

Disney Vacation Club is a leader in vacation ownership and provides families the flexibility to personalize their vacation experiences as their vacation interests change over time. Disney Vacation Club cast members help bring touches of Disney magic to members and guests who stay at any one of 14 Disney Vacation Club destinations, including Walt Disney World Resort; Disneyland Resort; Hilton Head Island, South Carolina and Vero Beach, Florida.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Vacation Development, LLC, which is part of a business we call Disney Vacation Club.

Disney Vacation Development, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Hiring Process

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  • Be Part of the Story

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  • The Next Chapter

    Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

Explore this Location Lake Buena Vista, FL

Lake Buena Vista is home to the Disney Springs retail, dining and entertainment complex, Disney’s Typhoon Lagoon Water Park, Disney’s Lake Buena Vista Golf Course and several resort hotels are located with the City limits.

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