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Playout Content Operator (maternity cover)

Job ID 10135464 Location Madrid, Spain Business Disney Entertainment and ESPN Product & Technology Date posted Nov. 05, 2025
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Job Summary:

About the Role & Team

This is a 6 month fixed-term contract position covering maternity leave.

The position is responsible for the coordination in the deliveries of all the materials necessary for the playout in time for broadcast. About all the necessary previous checks, reports and escalations on them. Responsible for the legal recordings, as run logs and any matter related to the playout tool. Also responsible for following all the protocols established during an incident. And knowing how to identify all the alerts received. Provide day to day support on need basis.

What You Will Do

  • Manage partner managed Playout

  • GFX/File formats etc.

  • SLA Tracking & Reporting

  • Missing Media Management

  • Support the daily Studio Operations issues.

  • Will be responsible for working on new or enhancement projects involving any of Operations areas

  • Provides communication to business leaderships/operations teams and external partners on status and resolution of reported incidents.

  • Monitor and maintain logs of playout services to ensure that SLA’s are achieved and can be reported on as required

  • Co-ordinating with Media Engineering to implement business requests for technical changes to playout automation and system systems, which includes project managing the delivery.

  • Co-ordinating with Media Engineering to managing new channels launches, migration of channels along with introduction of new services and workflows within MEO.

  • Manage reported calls with regards playout systems, assist in the resolution if possible, or escalate where necessary, while undertaking documenting and final resolution of all reported technical issues.

  • Manage requests for changes to secondary elements for channels, which will include design, configuration, testing and rollout.

  • Communicates with both internal and external contacts at a variety of organizational levels with regards problems, or forthcoming planned activities.

  • Continuously review playout operational workflows to ensure maximum efficiency and improvement.

  • Define and manage business rules and procedures to ensure timely delivery of content and playlists required for playout operations.

  • Provide technical assistance to internal external colleagues with regards playlist formats and media delivery specifications.

Required Qualifications & Skills

  • Has previous experience related to Broadcast playout operations, Media operations, Digital Media.

  • Knowledge related to content creation, media formats, audio format, and media transport methods

  • Good communication skill in English

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

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About Disney Entertainment and ESPN Product & Technology:

At Disney Entertainment and ESPN Product & Technology, we’re blending imagination and innovation to reimagine the ways people experience and engage with the world’s most beloved stories and products. Our work is wide-ranging and deeply sophisticated. We create amazing experiences, transform the future of media, and build products and platforms that enable the connection between people everywhere and the stories and sports they love.

Disney’s ability to marry world-class technology with one-of-a-kind creativity makes us unique. It is at the heart of our past, present, and future. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with TWDC Iberia S.L, which is part of a business we call Disney Entertainment and ESPN Product & Technology.

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Hiring Process

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Explore this Location LATAM

The Walt Disney Company Latin America is the leading family entertainment company in Latin America and has been present in the region since the 1940’s when Walt Disney traveled to Brazil, Argentina and Peru.

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