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Sr Technology Communications Specialist

Job ID 10128330 Location Orlando, Florida, United States / Burbank, California, United States / Seattle, Washington, United States Business The Walt Disney Company (Corporate) Date posted Oct. 14, 2025
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Job Summary:

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.


The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. Our group drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence.


Team Description:

The Technology Enablement and Adoption (TEA) organization’s mission is to ensure TWDC employees are aware of Company technologies, which includes knowing how to use these products well, and in ways that can enhance the way they work. Our cross-functional team of OCM managers, customer success managers, knowledge managers and communications specialists increase productivity and engagement amongst TWDC cast members and employees who utilize Enterprise Technology services and products. The chief methods of achieving this purpose are to evangelize technology offerings, develop adoption and organizational change management strategies, and provide guidance and training, as well as the voice of the customer.

Responsibilities of Role:

The Senior Technology Communications Specialist is passionate about technology and its ability to transform the employee experience. This individual must possess a unique combination of technical acumen, writing ability, creativity, and marketing savvy – with the ability to craft clear, concise, and effective messaging from complex technical information for employees.


• Act as a communications subject matter expert on behalf of the Enterprise Technology organization for any internal communications on new programs, services, tools, or policy changes that need to be widely distributed to employees across the Company
• Develop comprehensive communication plans for both technical and end-user audiences, from initial research to implementation.
• Translate complex technical communications into an easily digestible, Disney voice for employees
• Execute on multiple communication strategies while keeping in mind timing, prioritization, and messaging cohesion
• Manage various editorial calendars, coordinate and help prioritize multiple communications requests, oversee approvals, and manage complex content distribution.
• Use HTML and CMS skills to create email templates and post digital content; apply intermediate design abilities to edit or produce creative assets.
• Have intermediate design skills, be able to edit templates and images and produce original creative for communications materials as needed
• Create and distribute content for established brands, including D Tools IT, Inside Enterprise Technology, the D Tools IT Newsfeed on MyDisneyToday, the Exec Circuit
• Create, edit, and distribute executive communications on behalf of senior leadership
• Work closely with communications, video, graphics, premier services, and events partners from across the company to develop compelling content for distribution
• Define, capture and report on KPIs/Metrics, focusing on historical trends, themes, and new engagement opportunities
• Proactively find opportunities to further amplify products across various channels to audiences across the company Must Haves:
• Minimum of 5+ years of relevant experience
• Background in writing and content creation for communications
• Strong written and verbal skills; able to craft messages for varied audiences
• Skilled at developing and executing communication campaigns
• Familiar with web/digital platforms (HTML, Salesforce Marketing Cloud, WordPress)
• Proficient with Microsoft Office tools (Word, Excel, PowerPoint, Copilot, Forms, Teams)
• Excellent interpersonal skills, with ability to work with all levels and recognize the importance of multiple perspectives and differing viewpoints
• Quick learner with ability to prioritize work under pressure, manage multiple deadlines, and flexibly adapt to changing direction when required
• Innate sense of curiosity, with a passion for new technologies and their implementation


Nice To Haves:
• Disney or entertainment industry experience preferred
• Internal communications background
• Skilled in design, graphics, presentations; proficient with Adobe Creative Suite and Keynote
• Experience in social media marketing
• Ability to think outside of the box and challenge norms with a continuous improvement mindset
• Highly accountable, with ability to treat sensitive information with extreme confidentiality


Education:
• Bachelor's degree and/or equivalent work experience


The hiring range for this position in Florida is $91,000.00 to $121,900.00 per year, in Burbank is $95,500.00 to $128,000.00 per year, and in Seattle is $100,100.00 to $134,200.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Worldwide Services, Inc., which is part of a business we call The Walt Disney Company (Corporate).

Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Hiring Process

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Explore this Location Orlando, FL

Whether you’re a theme park enthusiast, bird watcher, foodie, water sports fanatic, sun worshipper, arts patron, serious shopper or anything in between,the possibilities are endless in Orlando. And wonder is always within reach.

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