Sr Site Reliability Engineer

ジョブID 10129863 勤務地を選択 Celebration, フロリダ州, アメリカ合衆国 企業名 Disney Experiences 掲載日 Sep. 08, 2025

今すぐ応募

仕事内容:

“We Power the Magic!” That’s our motto at Disney Experiences Tech & Digital (DXT). Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, a Disney Resort & Spa, and Disney Vacation Club.

We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

This role sits in the DSE Technologies Operations organization within Technology & Digital for Disney Experiences. It works closely with Applications Teams from across the company. The Sr. Site Reliability Engineer will report to the Manager, Technology Operations.

In this role, you will be responsible for coordinating and managing all retrospective discussions and continued troubleshooting in support of operational systems. This role will work closely with our infrastructure and application teams to troubleshoot, determine root cause, and provide recommendations for both long-term fixes and interim mitigation steps, with an eye toward increased availability and reduced time to recover in the event of a systems failure. This role will also be deeply involved with designing and refreshing our lower environment strategy to allow us to better support release and deployment activities. The DSE Technology Operations team provides operational support for the production systems used by our guests, cast, and crew for Disney Cruise Line, Disney Vacation Club, and all DSE emerging businesses.

What You'll Do:

Drive a DevOps culture among peers and developers
Design, build, and support of products platforms
Consult, design, build, and support development pipelines, automate infrastructure and operations, create telemetry for monitoring, engineer high reliability and reinforce best- practices to secure company data
Strong systems administration skills on Linux, Windows and Kubernetes, including AWS, Google Cloud, and Azure, and must have extensive experience with web technologies, source control management using Git, AWX, and Ansible.
Perform systems administration in the Windows, Linux, and Kubernetes platforms and bring knowledge on systems, network, operational excellence and application stability, security, performance, and capacity management, operational excellence and application stability, security, performance, and capacity management, as well as documentation
You will be expected to stay up to date with emerging technologies
Collaborate with cross-functional teams to ensure timely and comprehensive resolution of system issues.
Design and implement robust monitoring and tracking solutions for Windows, Linux, and containerized systems by leveraging existing investments in productivity and related tools.
Coordinate and organize retrospective discussions following major incident outages or key system challenges; review troubleshooting and resolution as compared with best practices.
Apply SDLC, ITIL, and other industry-wide best practices to leverage incident and problem management to effectively increase system availability while decreasing time to resolve and return to service.
Provide expert-level support in troubleshooting and resolving application-related incidents when needed.
Drive a DevOps culture among peers, infrastructure engineers, and developers
Knowledge of systems administration on both Windows and Linux platforms, and bring knowledge on systems, network, operational excellence, application stability, security, performance, and capacity management to application and infrastructure teams
Desire and ability to stay up to date on emerging technologies and operational best practices.
This role will include responsibility for lower environment design, build and management; developing automation and monitoring for both lower and production environments.
This will include coordination and automation deployment of new software builds across multiple lower environments.

Required Qualifications & Skills:

Minimum 5 years of related work experience
Proficient in agile environments
Applied understanding of observability principles using relevant tools
Hands-on experience with CI tools like Gitlab, Ansible, and Azure DevOps
Proficient in configuration management tools: Terraform, Ansible, Chef
Experience in procedural programming languages (Python, Perl, Ruby, Java, Go, Rust, C/C++, PowerShell)
Skilled in Cloud environments (AWS, Azure, Google Cloud)
Collaborative in building reliable, scalable enterprise systems
Capable of identifying root causes in large-scale distributed systems
Proficient in UNIX/Linux/Windows and Kubernetes administration, troubleshooting, and security
Leading technical projects and ensuring smooth delivery
Collaborative work with Security Operations teams for secure solutions
Strong troubleshooting skills across systems, network, and code
Proficiency in systems, network, operational excellence and application stability, security, performance, and capacity management, security, performance, and capacity management, as well as system documentation, with a proactive demeanor towards continuous learning and skill development, and an interest in mastering emerging data engineering tools and methodologies

Required Education:

Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience

今すぐ応募

Disney Experiencesについて:

Disney Experiencesは、テーマパーク、リゾート、クルーズ船、ユニークなバケーション体験、製品などを通じて、ディズニーのストーリーとフランチャイズの魔法を世界中に届けています。ディズニーは、米国、欧州、アジアの6つのリゾート、トップレーティングのクルーズライン、人気のバケーションオーナーシッププログラム、受賞歴のあるガイド付きファミリーアドベンチャービジネスを有し、旅行業界でひときわ輝いています。さらに、ディズニーのグローバルコンシューマー製品事業には、世界をリードするライセンスビジネス、世界最大の子ども向け出版ブランド、あらゆるプラットフォームのゲームにおける世界有数のライセンシング、世界中のロケーションおよびオンラインのディズニーストアがあります。

The Walt Disney Company について:

The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。

このポジションはWalt Disney Attractions Technology LLCという事業部門の一つであるDisney Experiencesでのお仕事です。

Walt Disney Attractions Technology LLC は機会均等雇用主です。応募者は、人種、宗教、肌の色、性別、性的指向、ジェンダー、性自認、性表現、国籍、家柄、年齢、配偶者の有無、軍役経験の有無やその地位、健康状態、遺伝情報や障がい、または連邦法や州法、地方法で禁止されているその他の法的根拠に関係なく、雇用の検討対象となります。Disneyは、すべての人々のアイデアと決断が、成長、革新、最高のストーリーの創造に役立ち、絶えず進化する世界において、価値ある存在になれるよう支援するビジネス環境を支持します。

求人応募における障害者への配慮

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

技術的な問題がある場合は、「よくあるご質問」をご覧ください。

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この場所を探索するフロリダ州セレブレーション

オーランドから南西へ25分行くと、絵に描いたように美しく、祝福されたコミュニティが広がっています。そこは他とは比べられない場所です。1990年代にウォルト・ディズニー・カンパニーによって整備され、フォーブス誌の「アメリカで最も美しい地域」のひとつに選ばれたそのコミュニティは、南部の伝統的な町に着想を得た建築物が並ぶ、のどかなダウンタウンが特徴です。