Sr Site Reliability Engineer

工作 ID 10129863 地點 Celebration, 佛罗里达州, 美國 有意工作的公司 Disney Experiences 日期已公佈 Sep. 08, 2025

申請

工作概要:

“We Power the Magic!” That’s our motto at Disney Experiences Tech & Digital (DXT). Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, a Disney Resort & Spa, and Disney Vacation Club.

We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

This role sits in the DSE Technologies Operations organization within Technology & Digital for Disney Experiences. It works closely with Applications Teams from across the company. The Sr. Site Reliability Engineer will report to the Manager, Technology Operations.

In this role, you will be responsible for coordinating and managing all retrospective discussions and continued troubleshooting in support of operational systems. This role will work closely with our infrastructure and application teams to troubleshoot, determine root cause, and provide recommendations for both long-term fixes and interim mitigation steps, with an eye toward increased availability and reduced time to recover in the event of a systems failure. This role will also be deeply involved with designing and refreshing our lower environment strategy to allow us to better support release and deployment activities. The DSE Technology Operations team provides operational support for the production systems used by our guests, cast, and crew for Disney Cruise Line, Disney Vacation Club, and all DSE emerging businesses.

What You'll Do:

Drive a DevOps culture among peers and developers
Design, build, and support of products platforms
Consult, design, build, and support development pipelines, automate infrastructure and operations, create telemetry for monitoring, engineer high reliability and reinforce best- practices to secure company data
Strong systems administration skills on Linux, Windows and Kubernetes, including AWS, Google Cloud, and Azure, and must have extensive experience with web technologies, source control management using Git, AWX, and Ansible.
Perform systems administration in the Windows, Linux, and Kubernetes platforms and bring knowledge on systems, network, operational excellence and application stability, security, performance, and capacity management, operational excellence and application stability, security, performance, and capacity management, as well as documentation
You will be expected to stay up to date with emerging technologies
Collaborate with cross-functional teams to ensure timely and comprehensive resolution of system issues.
Design and implement robust monitoring and tracking solutions for Windows, Linux, and containerized systems by leveraging existing investments in productivity and related tools.
Coordinate and organize retrospective discussions following major incident outages or key system challenges; review troubleshooting and resolution as compared with best practices.
Apply SDLC, ITIL, and other industry-wide best practices to leverage incident and problem management to effectively increase system availability while decreasing time to resolve and return to service.
Provide expert-level support in troubleshooting and resolving application-related incidents when needed.
Drive a DevOps culture among peers, infrastructure engineers, and developers
Knowledge of systems administration on both Windows and Linux platforms, and bring knowledge on systems, network, operational excellence, application stability, security, performance, and capacity management to application and infrastructure teams
Desire and ability to stay up to date on emerging technologies and operational best practices.
This role will include responsibility for lower environment design, build and management; developing automation and monitoring for both lower and production environments.
This will include coordination and automation deployment of new software builds across multiple lower environments.

Required Qualifications & Skills:

Minimum 5 years of related work experience
Proficient in agile environments
Applied understanding of observability principles using relevant tools
Hands-on experience with CI tools like Gitlab, Ansible, and Azure DevOps
Proficient in configuration management tools: Terraform, Ansible, Chef
Experience in procedural programming languages (Python, Perl, Ruby, Java, Go, Rust, C/C++, PowerShell)
Skilled in Cloud environments (AWS, Azure, Google Cloud)
Collaborative in building reliable, scalable enterprise systems
Capable of identifying root causes in large-scale distributed systems
Proficient in UNIX/Linux/Windows and Kubernetes administration, troubleshooting, and security
Leading technical projects and ensuring smooth delivery
Collaborative work with Security Operations teams for secure solutions
Strong troubleshooting skills across systems, network, and code
Proficiency in systems, network, operational excellence and application stability, security, performance, and capacity management, security, performance, and capacity management, as well as system documentation, with a proactive demeanor towards continuous learning and skill development, and an interest in mastering emerging data engineering tools and methodologies

Required Education:

Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience

申請

關於Disney Experiences:

Disney Experiences 透過世界各地的主題公園、度假村、郵輪、獨特的度假體驗、產品等，將迪士尼故事和特許經營權的魔力帶入生活。迪士尼在旅遊業中大放異彩，在美國、歐洲和亞洲擁有六大度假勝地；一流的郵輪航線；廣受歡迎的度假擁有權計劃；以及屢獲殊榮的家庭探險導遊業務。此外，迪士尼的全球消費品業務還包括全球領先的授權業務、全球最大的兒童出版品牌、全球最大的跨平台遊戲授權商之一，以及遍佈全球和網絡的迪士尼商店。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Walt Disney Attractions Technology LLC，其所屬的業務部門是 Disney Experiences。

Walt Disney Attractions Technology LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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