Manager - Account Management

工作 ID 10133202 地點 Celebration, 佛罗里达州, 美國 有意工作的公司 Disney Experiences 日期已公佈 Oct. 09, 2025

申請

工作概要:

Yellow Shoes is the award-winning, in-house agency that develops creative strategies and solutions to support Walt Disney Parks & Resorts. Yellow Shoes is dedicated to helping drive the business while effectively communicating and building the Disney brand. Our competitive advantage is an intimate knowledge of, and unique integration within, each individual Parks & Resorts business. Account Management serves as the bridge between the Marketing & Sales Strategy leadership on each business, and the creative teams (both internal Disney and external agencies) supporting it, adding value to the marketing and the creative direction.

This role reports to the Sr. Manager, Account Management

This is a Full Time role.

What You Will Do:

Responsible for Account Management across work 1-2 Walt Disney Parks and Resorts businesses, including creative strategy development, budget management, and execution
Thoroughly understand line of business objectives and needs and translate client partner inputs into strategic and digestible project/creative briefs for internal creative team.
Effectively partner with internal agency peers and external agency groups to develop creative solutions that deliver on the goals of the brief
Balance responsibility for independent project work while also leading and developing direct report(s)
Coach team member(s) to develop creative strategy resulting in clear and compelling creative briefs based on strong business and consumer insights
In collaboration with Account Director and Business Support partner plan, track, forecast, and reconcile line of business budgets monthly.
In collaboration with business partners, develop detailed annual scope of work by business unit
Demonstrate problem solving and analytical skills, including the ability to assess a situation, form logical/reasoned assumptions and conclusions, and articulate recommendations
Partner with internal agency peers and external agency groups to develop effective creative solutions that deliver on the aligned brief
Champion, enable, and nurture creativity across people and the work

Leadership

Effectively work across client-facing and internal cross-functional Account Management groups including account, project management, traffic, production and business affairs
Demonstrate strong leadership, providing on-going and actionable coaching to each team member to ensure all continue to elevate their performance and professional development
Drives creative process, ensuring a smooth and effective operation with a reputation for excellence, and earning respect of creative teams for bringing out their best work
Passionate champion for the individual businesses within the agency, keeping leadership informed of key development and accomplishments
Be the model for recognizing and celebrating others, for their work.
Consistently and creatively contribute to agency culture and innovation

Relationships

Develop strong rapport with peers, client partners and cross-functional collaborators earning their trust and respect
Perceived as a valuable “go to” partner in achieving client business and marketing goals, proactively works to develop strategic recommendations to address key business issues
Demonstrate deep knowledge of client products, competitors, and industry – apply this knowledge when counseling client peers/executives during planning and creative reviews
Address client and agency conflicts and solve them in the most efficient way with an outcome that is satisfying to the client and agency

Required Qualifications & Skills

Minimum 8+ years of professional marketing, ad agency, brand management, media, or related experience
Proven knowledge of brand management and advertising for consumer brands
Understanding and working knowledge of consumer research tools and methodologies
Strong knowledge of communication mediums including video, print, digital, social, email, collateral, OOH, and the production process supporting each
Exceptional communication skills both written and verbal
Ability to lead projects, working with external client and internal project management to keep work moving as planned and addressing challenges
Demonstrated relationship building and leadership skills
High influence with external clients plus internal agency peers and agency leadership
Highly effective at handling multiple large-scale projects/tasks with excellence… effectively planning and prioritizing
Demonstrated ability to think critically and problem solve with a sense of urgency
Motivated self-starter, ability to work independently with minimum direction
Innate curiosity and desire to learn to keep current on the pulse of the ad industry
Committed to continuous improvement; seek and act on feedback from agency leadership

Preferred Qualifications

Experience in multicultural marketing (especially US Hispanic or Latin America segments)
Spanish and/or Portuguese language proficiency

Education:

Bachelor's degree or equivalent experience.

Benefits and Perks:

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

#DXMarketing

#YellowShoes

申請

關於Disney Experiences:

Disney Experiences 透過世界各地的主題公園、度假村、郵輪、獨特的度假體驗、產品等，將迪士尼故事和特許經營權的魔力帶入生活。迪士尼在旅遊業中大放異彩，在美國、歐洲和亞洲擁有六大度假勝地；一流的郵輪航線；廣受歡迎的度假擁有權計劃；以及屢獲殊榮的家庭探險導遊業務。此外，迪士尼的全球消費品業務還包括全球領先的授權業務、全球最大的兒童出版品牌、全球最大的跨平台遊戲授權商之一，以及遍佈全球和網絡的迪士尼商店。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Disney Destinations, LLC，其所屬的業務部門是 Disney Experiences。

Disney Destinations, LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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